Fresh off of our Sweet 16th anniversary, we look back at testimonials our clients have shared with us. Clients are often like family to our team, and it is important to us to take time and reflect on some of the best campaigns that we have done around our anniversary. Thank you so much to all of our wonderful clients for all of the great memories!

Total Accountability:

“It is not in the DNA of anyone that works for Heron to not work hard.”
 —Frank Klaus, Marketing Director, The Harlem Globetrotters

“One of Chicago’s leading theater pr firms.” –BroadwayWorld

“Noreen is simply the best. Producing shows is always a challenge but working with Noreen and her team is one of the highlights. She is an amazing results producer – whether it be advertising, events or PR she is relentless in getting every show what they need.” – Tony D’Angelo, Theatrical Producer

“We’ve worked with Heron Agency for over 10 years and the results are always fantastic. No one knows Chicago media like Noreen and her team, and their creativity and professionalism shines through on every project. They are responsive and proactive – it is a joy to work with them.” – Lori Alexander, Hyatt Hotels

“A STEADY RAIN turned out to be a smash hit in NYC. You and your agency should receive accolades for the excellent work you did on promoting the play in Chicago. As a result of your PR efforts the play attracted the attention of major Broadway producers and two big film stars, Daniel Craig and Hugh Jackman. I have worked with many ad and PR agencies in my 37 play-producing life in NYC and London; I must say I was somewhat surprised by your enthusiasm for ‘spreading the news’ and dedication to every detail of promotion and publicity, which rubbed off on your staff, which made working with you and your company a pleasure. You may be in the 2nd city, but you are 2nd to none in your work.”
Frank Gero, Producer of A STEADY RAIN

“I would like to express our great pleasure in working with you and your team on this production. You enabled us to navigate, and succeed, in a market where we had no prior experience and there’s no doubt in our minds that your team played a big part in helping us to run through our intended closing date.” -Robert Schneider, General Manager, FREUD’S LAST SESSION

“In my dealings with Noreen, I found her to be incredibly creative, hardworking, well organized and someone who has extremely high ethical values. Anyone who has the privilege of working with her is doing themselves a huge favor.”
John Powers, Author and Playwright

“Yes, Heron creates fully integrated PR campaigns, but more importantly, they produce results!” -Tim O’Malley, President, Concierge Preferred Magazine

Over-Delivering:

“Wow, I am over the moon!!! You girls are simply amazing… awesome!” – Jessica Boweak, Show Manager, Ideal Home Show Chicago, McCormick Place

“Heron PR is triumph all around, hardworking, inspiring, and enthusiastic.” -Ken Denison, President, Aruba Productions

“You guys are so damn good. Liz and I are screaming about you guys. Thanks for all of this. Really.” -Jill Valentine, Director of Theater Management, Stage 773

“I cannot tell you how pleased we are with everything your agency has done. It has way exceeded my expectations.” -Susanne Poilevey, Le Bouchon

“We had been working with a large PR firm out of New York that we were happy with, but we wanted local coverage in Chicago, so turned to Noreen. When she said she had booked us on Oprah, we nearly fell out of our chairs. We did more sales in the three days following the Oprah appearance than we had done in seven months.”  -Bonnie Buol, Communications Director, SportBrain

“There are very few people in the country that can compare to Noreen’s passion and commitment to her clients. She brings excitement to everything that she works on and understands that what is needed in today’s market reaches far beyond just media placements. She draws no lines in what is the job as a publicist vs. what it takes for her client to be successful, crafting not only a PR strategy but a fully integrated campaign that includes public relations, events, social media, and sales.”
Eileen LaCario, Vice President, Broadway In Chicago

“Noreen and her staff came to me from a very satisfied customer. He said ‘You will not have enough time to handle all of the business’, and I said to myself, ‘OK, let’s see what happens here’. I was in fact overwhelmed with the amount of phone calls, e-mails and business that came my way once the campaign started. It was really amazing how our brand became a household name in a matter of a few months. Heron PR has excellent contacts and are awesome to deal with. Thanks Heron Agency for all your help with Bettinardi Golf”. -Robert J Bettinardi- President/CEO Bettinardi Golf

“In 2008, we hosted “Massage for the Cure”, which is a fundraiser for Susan G. Komen For The Cure. We contracted with Noreen Heron & Associates and were blown away from not only what they generated for a first year event in the number 3 ranked market in the country, but I believe it catapulted us from being a new, unrecognized brand to one that launched our position as the largest Massage clinic franchise in all of Chicagoland. Noreen’s group secured live radio segments on two of the premiere radio stations in Chicago. They also secured a live feature on the NBC early morning news as well as a whole series (12 segments) of live cut-ins at our downtown clinic on FOX Television. In addition, Noreen’s group has scored a featured segment on ABC’s 190 North as well as spearheading relationships with Broadway in Chicago and the entire theatre district in downtown Chicago. Noreen’s entire staff takes on a project with “all 4” feet, diving in and going beyond the call to try and warrant a successful outcome. I can assure anyone that is trying to launch a brand or engage for any kind of public relations work, her group has my highest possible recommendation.”
Peter Carlson, Regional Developer / Partner, Chicago Massage LLC dba Massage Envy

“I’ve had PR firms since I first started my business 50 years ago and Heron is the best PR firm in Chicago.” -John Davis, Former Owner, Geja’s Café

“I’ve known Noreen Heron for many years since she began her career at my theatre, Candlelight Playhouse in Chicago. Noreen is “the best.” She’s smart, talented, honest, does a great job and is just a good person. Her group is all very sharp and on the ball. We feel lucky to have Heron Agency as our representative.” -William Pullinsi, Former Artistic Director, Theatre at the Center

“I wanted you all at Heron to know how much I appreciate the job you’ve been doing. All the extra items secured, TV extras and I’m really impressed with the extra reviews you keep digging up after all these months. Really, really great!!”
Spike Manton, Producer, LEAVING IOWA

“You guys are awesome! Thanks again for all you do. I’m grateful.” -Geoff Akins, Author, Speaker, Performer

“You are rock stars. Thank you all. I am so happy. So nice to find people that exceed expectations. There are so few of you types out there. I am so appreciative and grateful.” -Brian Posen, Creative Director, Stage 773

“The Cystic Fibrosis Foundation and the Grand Chefs Gala team are so grateful for the amazing public relations support we received from Heron Public Relations. The team was so skilled and knowledgeable and because of their efforts, our coverage increased tenfold from what we normally receive for this event. Additionally, the creation of our first ever press conference, announcing the Banchet Award nominees for the Gala, garnered additional table sales and strengthened our relationships with the media and chef community.” -Babette Nyka, Senior Development Director, Greater Illinois Chapter of Cystic Fibrosis Foundation

Copious Attention to Detail:

“I was recently writing a history of the Weil Foot & Ankle Institute about how it came to be the largest and most famous foot and ankle practice in the world. I remember your team gushing with enthusiasm and ideas about how to extend our patient clientele beyond the shores of Lake Michigan. You came up with ideas that were professional and yet memorable to the public. You and your associates were able to get our message on network television three times; editorial stories that were picked up by newspapers around the world describing our newest research results and create a network of contacts in business that we continue to thrive on today.”
Lowell Scott Weil, Sr., DPM, FACFAS, Chairman & CEO Weil Foot & Ankle Institute, Team Podiatric Physician, Chicago White Sox

“Working with Noreen Heron and her team of professionals was an absolute joy. Rarely do you engage with a company that truly cares about what your business is trying to accomplish. We would say to Noreen and her team- “How do we get from point A to B from a PR perspective” and they would not only tell us how to get to point B, but would also map out for us how to get to points C, D and E!! By giving us options, we could find the path that not only met our budget but got us where we needed to be!” -Paul Daly, General Manager, Hyatt Regency McCormick Place

“You guys as always have done a fantastic job. Thanks as always.” -Craig Golden, Partner, S.P.A.C.E.

“I came away extremely satisfied with the work Heron PR did. Through their extensive network of contacts we gained targeted exposure, promoting our new product to the right audience through a variety of media outlets. I was impressed with how quickly they understood and aligned their strategy with ours to achieve results in the timeline we set forth. I would definitely recommend to use them!” -John Yeadon, Director of Sales and Marketing, Hyatt Regency Minneapolis

“Just a short note to thank you for you and your organization’s efforts for publicizing the Rebecca Skloot event. Very Professional!” -Alan Schriesheim, President, Chicago Council on Science and Technology

“The decision was made to bring on Heron PR as our marketing and publicity firm. Talk about good decisions! Being in the world of entertainment and broadcast media, what Noreen and the Heron staff have done and accomplished for us in the short period of time they have been with us is nothing short of remarkable. They have placed us in touch with television, radio, national, local, and regional print media outlets, web-based opportunities and the list goes on. They have saturated the market for us.I’ve had the pleasure of knowing and working with Noreen and her staff for the last few years, they are professional, experienced, accurate, responsible, conscientious, responsive, welcoming and a pleasure to deal with! I can sincerely say without hesitation – we have some of the best and we’re better for it!” -Kevin Moore, Host WJJG Radio and Board Member of Provision Theater Company

“You people are supernaturally efficient! Amazing! Such a pleasure to work with.” -Sara Burrows, Diversions Editor, Pioneer Press

“Heron PR took the time to learn about Troops First Foundation as an organization and fully embraced our mission with their personal approach to the Operation Warrior Call campaign. Noreen, Kate, Katharine and their entire team far exceeded our expectations by supporting our program and spreading news of the launch not only to their business contacts but through personal relationships as well. The success of Operation Warrior Call was greatly because of the effective strategic plan they executed on our behalf, and we look forward to working with them on the next phase of this initiative.” -Lindsey Kell-Weaver, Program Director, Feherty’s Troops First Foundation

“Heron is persistent and effective.” -Rev. Murray Hanson, Rockford’s Community Radio

Friendly Service:

“I am so lucky to have such a great team working with me.” -Brian Loevner, Managing Director, Chicago Dramatists

“Your enthusiasm and energy are contagious.” -Jerry McCann, Porchlight Music Theatre Board member

“Thanks so much as always for your help. You Heron Ladies are a sheer delight to work with.” -Kerry Reid, Chicago Journalist

“Noreen Heron and Associates was a delight to work with and greatly enhanced the experience of producing A Steady Rain. I look forward to the opportunity of working with them again.” -Ray Gaspard, Producer of A STEADY RAIN

“Thanks for your incredible work on THE WATER COOLERS. You and your team ROCK!!!” -Tom and Sally Allen, Authors, THE WATER COOLERS

Constant Communication:

“You did an extraordinary job of opening doors, spreading the word, and amplifying the rallying cry around premiere production of The D-Cup Diatribes, I can’t thank you enough. Your inventive, focused and thorough approach garnered invaluable press and reaped prolific praise, visibility and positive critical attention. The enthusiasm and professionalism of everyone I worked with made this an exciting and uber-successful PR campaign. Clippings, kudos and acclaim… thanks to you!”
Melody Swink, Playwright and Producer, The D-Cup Diatribes

“Noreen and her staff always go above and beyond the call of duty. They are also a pleasure to work with.” -Phil Chihoski, DOM Allstate Arena, Rosemont Theatre

Innovative Outreach:

“Heron Agency is AMAZING! Thank you so much for everything! We sold out and had to turn folks away at our show! Since we now have a line down the block we are offering free hot chocolate, coffee and candy to folks waiting in the cold!” -Emily Dorezas, BABY WANTS CANDY NYC & Chicago

“I don’t know how you guys do what you do, but thank God for all of you.” -Stef Tovar, Actor, Director, Producer, Route 66 Theater Company

“‘The only way to know how customers see your business is to look at it through their eyes.’ This is the motto Noreen Heron lives her life by. Noreen is totally committed. She thinks out of the box and finds ways to improve the bottom line for the customer. Noreen created a program for Hyatt where every marketing opportunity was priced and promoted by the Sales and Catering staffs. In the first year, the program generated over $250K in revenue. She is a highly motivated, extremely creative person who brings a high level of energy to every project. Her energy and her enthusiasm for her job is shared by every member of her staff.” -Jerry B. Lewin, Senior Vice President Field Operations, North America Operations, Hyatt Hotels

“The Sunday piece is one of the best features I’ve ever seen for a production or venue of our scale. Your efforts and those of your team have been nothing short of miraculous. On behalf of the entire production team, thank you for everything you have done (and continue to do) to help make us a hit. You’re amazing!” -Chris Ritter, Owner/Executive Producer, Lakeshore Theater

“I just wanted to let you know much we appreciated the tenacity and team approach you took to help us get our new center on the map from an exposure standpoint. Since we were a start up, we simply didn’t have the bandwidth or PR experience to reach the potential clientele base without your team’s focused efforts. Thanks again and look forward to working with you when we look to open our next center…” -B.A. Balduf, President, BY YOUR SIDE – Autism Language Center

“Nothing is more important than making a good impression! Working with Heron PR has ensured us a lasting impression as well. Heron PR is a unique offering of theatre expertise and business savvy. They have taken The Marriott Theatre and introduced us to a whole new generation of customers utilizing “traditional” and emerging tools of public relations, marketing, and advertising. This is a “complete” package that would benefit any organization!” -Terry James, Executive Producer, The Marriott Theatre