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Building a brand worth following.
A full feed without a fuller plate! We lead your social presence with a clear strategy built around your goals, pairing consistent content with hands on management that keeps your brand relevant and trending.
Create relevance. Build recognition.
Social media is no longer just a small part of your marketing. It's often where people first discover you, learn about your brand and decide to take the next step.
Great social media doesn't happen the moment you hit "share." It's built every day through compelling creative, active community building and the work happening within each platform to help the right people find you. Our team looks at the full picture, shaping everything from how your content performs to how your audience grows over time.
Social algorithms change by the hour, and our approach evolves with it. We keep your team ahead of what matters, adapting our strategy as platforms shift and new opportunities emerge. With Social Media working alongside Public Relations and Influencer Relations, every effort connects back to your larger marketing goals.
Social Media, handled.
Audit & Analysis
We assess your current social presence alongside the competitive landscape to uncover opportunities, identify gaps and establish where your brand can stand out.
Strategy & Content Planning
Your social strategy is built around your brand and goals, with detailed content calendars that map out creative direction, messaging and key campaigns across your channels.
Content Creation
Our team creates short form video, graphics and copy built to capture attention and feel native to the way people use social media today.
Community Management
We actively engage with your audience, monitor conversations and build connections that strengthen your community while keeping your brand responsive.
Platform Optimization
We manage the details behind the feed, keeping your profiles and content optimized for organic discovery both within social platforms and as content becomes increasingly visible in search engine results.
Measurement & Reporting
We track performance across your channels and translate the data into clear takeaways, showing your team what's working and where we see opportunities to evolve.
We practice what we post.
Our own feed is where new clients look first, so it is built the way we build yours: original series, client wins and the Chicago moments our team is in the middle of. Keep scrolling to take a look.
Latest from @heronagency
Proof beyond the post.
The Service Companies
Using Social Media to Increase Engagement
Rhapsody Spa
In 4 months alone, the spa saw a 160% return on investment.
ROOH Chicago
Heron Agency has seen outstanding success in positioning ROOH as one of the most buzzed-about upscale dining experiences in the city, and the top spot for upscale Indian cuisine, earning more than 950 Million impressions in less than a year.
Read the guide.
The six jobs inside professional social media management, what makes one program bigger than another, and the questions that tell you whether an agency is the right fit.
Read the guide The Heron ReportInfluencer Marketing for Hotels and Restaurants: Strategy, Relationships and How to Measure What WorksHow to build an influencer program that fills rooms and tables: the strategy that comes first, the creator relationships that make it work, what a hosted experience should include and the numbers that prove it.
Read the guideTime to make your brand red hot.
We're ready when you are. Share your vision with us and let's bring it to life!














