OUR CLIENTS

Integrity. Communication. Exceeding Expectations.

We’re proud to form long-term relationships with clients who rely on our unwavering tenacity to get the job done, and done right. We live by our core values of integrity, communication, and consistently exceeding expectations, and bring these beliefs to every client relationship we have which is why 97% of our clients extend, return, or refer us.

“Heron thinks out of the box to improve the bottom line.”
– Jerry Lewin, Hyatt Hotels

“We have worked with the Heron Agency on multiple Hotel and Restaurant projects and regard them as the absolute gold standard. They have delivered bankable results for my businesses every time. I see our association with Heron as a clear competitive advantage in a crowded marketplace. They are very good at what they do. Thank you team Heron for a job well done.”
– Robert Habeeb, CEO Maverick Hotels and Restaurants

“From start to finish, Noreen + and her team of PR professionals managed and oversaw the key details of our project. It was imperative that a solid team of media-savvy individuals handle the main aspects of our public-facing messaging. They were all exceedingly personable, detailed, and profoundly professional. We now capture the attention of many local and national publications, with the right information reaching our key audiences, and we’ve witnessed that translate into improved business dealings. I cannot say enough positive things about the diligence and dedication the Heron Agency demonstrated and we are eagerly looking forward to continued success. Anyone looking to improve overall client reach and generate successful publicity for their brand should absolutely consider Heron Agency.”

– Matthew Leavis, Director of Marketing, W Chicago – City Center

“Simply the best. We are thrilled with the results.”

– Jennifer Blacker, VP of Marketing, Wischermann Partners

“Heron Agency listens and achieves results. I have worked with Noreen and her team for over a decade and still to this day would recommend them to any hotel nationwide.”

– Katie Davis, Director of Sales and Marketing, Le Meridien Chicago, Oakbrook Center

“I cannot tell you how pleased we are with everything. It has way exceeded my expectations.”

– Susanne Poilevey, Le Bouchon

“Fantastic PR agency with a super organized and dedicated team! They have helped to create billions of impressions for our business and incredible media opportunities. I would 100% recommend their services for anyone looking for PR support!”

– Carolina Cotton, Director of Marketing, Renaissance Chicago Downtown Hotel

“The Grand Chefs Gala team is grateful for your amazing PR. Our coverage increased tenfold. Our first press conference garnered table sales.”

– Babette Nyka, Greater Illinois Chapter of Cystic Fibrosis Foundation

“I’ve had PR firms since I first started my business 50 years ago and Heron PR is the best PR firm in the city.”

– John Davis, Founder, Geja’s Café

“We have used Heron Agency for years because their team is professional, quick to respond and knowledgeable. They have an amazing reputation in the industry and connections with key players. Heron Agency also cares deeply about their clients and works around the clock to get the job done. I can’t say enough about Heron Agency and would recommend them without hesitation.”

– Jill Valentine, Executive Director, Stage 773

“Whether it be advertising, events, or PR, Heron is relentless in getting every show what they need.”

– Tony D’Angelo, Theatrical Producer

“One of Chicago’s leading theater firms.”

– BroadwayWorld.com

“Heron enabled us to navigate and succeed in a market where we had no prior experience. There’s no doubt that you played a big part in helping us to run through our intended closing date.”

– Robert Schneider, General Manager, FREUD’S LAST SESSION

“Heron is a unique offering of expertise and business savvy. They’ve introduced us to a whole new generation of customers utilizing traditional and emerging PR and marketing tools. Heron is a “complete” package that would benefit any organization!”

– Terry James, Executive Producer, The Marriott Theatre

“These guys are consummate professionals, they have many initiatives and are really agressive about going after every opportunity for our business. We’ve been thrilled with their output and responsiveness thus far, they are a cut above.”

– Sally Schwartz, Co-Founder, Randolph Street Market

“I’m not sure we have ever had any one person who has done more for our brand than Noreen. It’s not just the out of the box things she produces, it’s getting through the clutter and scoring segments on major TV & Radio. She could run for Mayor in this town, she’s loved and treasured by her clients and the media. No one that I know cares more about our brand and how we can make it grow here in the Windy City more than Noreen Heron!”

– Peter Carlson, Regional Director, Massage Envy

“Heron fully embraced our mission with their personal approach.”

– Lindsey Kell-Weaver, Feherty’s Troops First Foundation

“It is not in the DNA of anyone that works for Heron to not work hard.”

– Frank Klaus, Marketing Director, The Harlem Globetrotters

“Noreen and her team are true Public Relations partners. They care about our mission and success like it’s their own. They have so much integrity that it’s easy to see why they have the strong media relationships that they do. Their support and expertise during the COVID-19 crisis is something we will forever be grateful for.”

– Sian Stevens, COO of Chicago Scots/Caledonia Senior Living

“I was overwhelmed by the business once the campaign started.”

– Bob Bettinardi, Bettinardi Golf

“Noreen and her staff always go above and beyond the call of duty. They are a pleasure to work with.”

– Phil Chihoski, DOM Allstate Arena, Rosemont Theatre

“Heron is a triumph all around, hard working, inspiring, and enthusiastic.”

– Ken Denison, President, Aruba Productions

“There are very few people in the country that can compare to Noreen’s passion and commitment to her clients. She brings excitement to everything that she works on and understands that what is needed in today’s market reaches far beyond just media placements. She draws no lines in what is the job as a publicist vs. what it takes for her client to be successful, crafting not only a PR strategy but a fully integrated campaign that includes public relations, events, social media, and sales.”

– Eileen LaCario, Vice President, Broadway In Chicago